Grievance Redressal Cell

STUDENT GRIEVANCE REDRESSAL COMMITTEE (SGRC)

Overview

To provide opportunities for redressal of certain grievances of students already enrolled in any institution, as well as those seeking admission to such institutions, and a mechanism thereto.

A complaint from an aggrieved student relating to the institution shall be addressed to the Chairperson, Student Grievance Redressal Committee (SGRC).

In considering the grievances before it, the SGRC shall follow principles of natural justice. The SGRC shall send its report with recommendations, if any, to the concerned institution and a copy there of to the aggrieved student, within a period of 15 days from the date of receipt of the complaint.

On receipt of an online complaint, the institution shall refer the complaint to the appropriate Student Grievance Redressal Committee, along with its comments within 15 days of receipt of complaint on the online portal.

The Student Grievance Redressal Committee, as the case may be, shall fix a date for hearing the complaint which shall be communicated to the institution and the aggrieved student. An aggrieved person may appear either in person or authorize a representative to present the case.There by the Students complaint shall be resolved.

Grievances not resolved by the Student Grievance Redressal Committee shall be referred to the Ombudsperson, within the time period stipulated.

Academic Grievances:

Non Academic Grievances:

Related to Harassment of students by faculty / staff members / fellow students

Related to indisciplinary activities of the students / staff members